EQUIPMENT SALES AGREEMENT

Pre-sale installation determination • Customer and company signature form

Order Number / Proforma Invoice Number: Agreement Date:

1.PARTIES AND CUSTOMER INFORMATION

Seller: DTF PRINTER USA LLC (operating as DTF Printer USA)

Customer / Legal Business Name:

Authorized Buyer: Phone:

Email:

Billing Address:

Installation / Delivery Address:

2.EQUIPMENT AND PURCHASE DETAILS — ORDER / PROFORMA REFERENCE

The equipment, product descriptions, models, quantities, prices, shipping and freight charges, applicable taxes, payment terms, and other purchase details are set out in the corresponding Order Confirmation or Proforma Invoice issued by DTF PRINTER USA LLC.

The referenced Order Confirmation or Proforma Invoice forms an integral part of this Sales Agreement. The applicable document is the version provided to and accepted by the Customer in connection with this Agreement.

Material changes to equipment, pricing, shipping charges, or purchase conditions must be documented and mutually agreed in writing. Any later Shopify order number may be linked to the accepted Proforma Invoice without changing the agreed commercial terms.

3.INCORPORATED TERMS AND PRODUCT WARRANTY

This Sales Agreement incorporates the DTF Printer USA Terms of Service (the version supplied or made available before acceptance), the applicable Shipping & Delivery Policy, the applicable Return & Refund Policy, and each product-specific written Limited Warranty identified below. The customer confirms an opportunity to review these documents before signing. Each document governs its specific subject matter, and no general clause may silently reduce an express product-specific warranty commitment.

Applicable Product Warranty — Select All That Apply:

The checked warranty policy or policies must match the equipment in the accepted Order Confirmation or Proforma Invoice and must be provided or made available to the Customer before signing.

No broad website term or installation checkbox in this Agreement cancels a product-specific express written warranty or mandatory rights. Any conflicts concerning express warranty installation, training, covered on-site repair or remedies are controlled by that product warranty.

4.PRE-SALE SITE AND TECHNICAL REVIEW

DTF PRINTER USA LLC’s technical team has reviewed the available equipment requirements and customer-provided site information before selecting the initial installation method in Section 5. This review is based on information reasonably available before sale and does not certify the Customer’s electrical, ventilation, or building systems.

Technical Representative: Review Date:

Site Readiness — Select One:

Additional Requirements (if applicable):

The Customer is responsible for ensuring that the installation location meets applicable electrical, ventilation, workspace, access, and other machine-specific requirements. Incomplete site preparation may affect scheduling but does not automatically eliminate free initial installation or other express warranty commitments.

5.INSTALLATION DETERMINATION — REQUIRED SELECTION

Select one installation method.

THE TECHNICAL TEAM MUST MARK EXACTLY ONE BOX BEFORE THE CUSTOMER SIGNS. A blank or multiple selections means the installation method has not yet been agreed and this form is not ready for final acceptance.

For heat presses that require no installation, Option A records any included remote guidance only and does not mean that installation is required. The technical team must identify this in the technical decision rationale below.

The technical team has determined that initial installation and setup will be performed remotely using Company-provided guidance or remote assistance. No on-site technician is scheduled or included for the agreed INITIAL installation. The initial installation charge is $0 for equipment covered by an applicable express free-installation commitment, or where remote assistance is expressly included. This determination does not prevent a later safety-related reassessment or limit covered on-site warranty repairs.

The technical team has determined that an authorized technician will attend the Customer installation location for INITIAL setup. For eligible DTF and UV printers and powder shaker/dryer systems covered by an express free initial-installation commitment, authorized labor and reasonable approved travel expenses are paid by DTF PRINTER USA LLC as the applicable Limited Warranty promises. For other equipment, any agreed on-site service charge must be separately itemized and accepted in writing.

Initial installation labor charge to Customer: $ (enter $0 for warranty-included installation)

Authorized initial-installation technician travel charge to Customer: $ (enter $0 if covered by written warranty)

Installation location (if on-site):

Proposed scheduling window (if agreed; not a guaranteed completion date):

Technical decision rationale / special conditions:

6.INSTALLATION SCOPE; IMPORTANT WARRANTY DISTINCTION

Equipment categories: (a) for qualifying DTF and UV printers and standalone/integrated powder shaker/dryer systems purchased directly, initial installation is free and remote/on-site method is chosen by DTF Printer USA as the relevant written warranty provides; (b) for new embroidery machines purchased directly, standard included initial service is remote setup assistance, unless a product-specific warranty or this Agreement expressly grants additional on-site installation; (c) heat presses require no installation. Customers must follow the model-specific electrical and first-use instructions. Remote guidance is included for new heat presses purchased directly from DTF Printer USA, and additional on-site assistance applies only if expressly granted in the applicable written warranty or this Agreement.

Customer supplies suitable site access, space, electrical supply, grounding, ventilation/exhaust, network where needed and other specified prerequisites. Optional electrical/building/site modifications are not included. All optional fees must be itemized, communicated and approved separately before they are incurred.

IMPORTANT: Selecting REMOTE initial installation is NOT a waiver of future warranty rights. A qualifying later defect may still require a Company-paid authorized ON-SITE WARRANTY REPAIR where the applicable written Limited Warranty promises that remedy. Initial setup and warranty repair are distinct services.

If material site or safety information changes, the Company may reassess the technical method, inform Customer and document a mutually acknowledged amendment. The Company shall continue to honor any existing express warranty commitments; a change does not authorize undisclosed extra charges.

Separately purchased installation service for machines not purchased from DTF Printer USA is priced at $2,000 within Texas or $3,000 outside Texas. The service scope and any additional charges must be separately itemized and accepted in writing before booking. These prices do not create an extra charge for initial installation already included with an eligible direct purchase under its written warranty.

7.CUSTOMER ACKNOWLEDGMENT

8.DELIVERY, PAYMENT AND CHANGES

Payment, shipping preparation, transit, freight inspection, damaged-delivery procedures, risk of loss, and claims follow the accepted Order Confirmation or Proforma Invoice, the applicable Shipping & Delivery Policy, these Terms and mandatory law. Before signing a freight Proof of Delivery (POD), inspect safely visible packaging and equipment; if damage is visible, photograph it and clearly mark “DAMAGED” on the POD. Report concealed damage promptly, preferably within 48 hours, and retain packaging. EQUIPMENT SALES ARE FINAL FOR ORDINARY DISCRETIONARY RETURNS; no ordinary return or refund is offered for machines or replacement parts, except as required by law. This does not remove remedies for qualifying warranty defects, wrong items, verified delivery damage or non-waivable rights. Changes to equipment, price or installation selection must be documented and mutually acknowledged.

If separately purchased supplies or consumables appear on the same order, ordinary return eligibility is distinct from the equipment sale. Unopened, unused, undamaged supplies in original packaging may be submitted for return authorization within thirty (30) days after delivery. Approved customer-initiated supplies returns are subject to a ten percent (10%) restocking fee, customer-paid return shipping and nonrefundable original shipping, subject to the applicable Return & Refund Policy. Replacement parts are not eligible for ordinary returns or refunds except as legally required. Damaged, defective or incorrectly shipped goods remain subject to the separate policy remedies and applicable law.

For supplies believed to be defective, the Customer may request a return within thirty (30) days after delivery. DTF Printer USA will provide a prepaid return shipping label and inspect the product to determine whether it is defective and whether a refund is required. The unopened-product requirement for ordinary customer-initiated returns does not apply to defective-product claims. No restocking fee applies to an approved defective-product refund.

Authorized supplies returns will be inspected within five (5) business days after receipt at the Company’s warehouse. If approved following inspection, the refund will be issued within three (3) business days after the inspection, after applicable deductions for ordinary customer-initiated returns. The bank or payment provider may require additional time to credit the funds to the Customer’s account. The applicable Return & Refund Policy governs the complete conditions.

9.ADDITIONAL WRITTEN CONDITIONS (IF ANY)

10.SIGNATURES — INSTALLATION METHOD CONFIRMED BEFORE SALE

By signing, the parties confirm the installation selection in Section 5 was completed and reviewed before purchase acceptance; both understand the included initial setup arrangement. Signature acknowledges receipt/review opportunity, not waiver of non-waivable rights or product-specific warranty remedies.

Technical-team determination authorized by (name/signature): Date:

CUSTOMER / AUTHORIZED BUYER
Name:
Title:
Signature:
Date: 		DTF PRINTER USA / AUTHORIZED SELLER
Name:
Title:
Signature:
Date: