Order support

Tell us what went wrong with your order

Use the order number and the email from checkout. We match the request to your order and reply within 20–36 hours.

  • Order number From the confirmation email. It looks like #1001.
  • Checkout email The address you used when you paid. A different address slows us down.
  • What you need A short description is enough. Photos can follow in the reply thread.
How we reach you

We call only if email is not enough to fix the order.

Best way to reply

The order
The problem

Case reason

Priority

Choose a case reason and we will tell you what to include.

This form emails the DTF Printer USA team at info@dtfprinterusa.com. You will see a confirmation on this page. We reply to the email you entered.