Ink and Consumables: Must be returned unopened within 30 days of purchase. 20% restocking fee. Shipping is non refundable.
Parts and Accessories: Unused items can be returned for a refund minus a 20% restocking fee. Customer pays for shipping both ways.
Equipment Sales: All Sales are final. No Refunds / No returns. Issues repaired under the terms of the warranty agreement.
Our Heat Press machine is perfect for producing vibrant, long-lasting prints on various materials, ideal for apparel, bags, home dΓ©cor items, and more. Built for versatility and ease of use, this press is designed to meet the demands of both personal and professional projects.
π Need help? Contact our team for more information and start creating high-quality prints with ease.
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π Duration: 1 year from the date of purchase.
π Coverage: Parts, labor, and service under normal use conditions are fully covered at no cost.
π§ Limitations: Wear-and-tear parts such as heat platens and pressure pads are not covered under the warranty.
π If the customer is located within the Greater Houston Area, all warranty-covered service and repairs are provided on-site and free of charge.
π For customers outside Houston, if on-site service is required:
πΉ The customer is responsible for technician travel and accommodation costs.
πΉ Alternatively, remote technical support and video guidance will be provided to assist with the repair process.
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1-Year Total Coverage β INCLUDED FOR FREE!
π 2-Year Total Coverage β $249.95
π‘ Lifetime Technical Support β Get troubleshooting and assistance for the productβs lifetime. (Replacement parts are only covered within the warranty period.)
πΉ Repair & Guidance β During the warranty period, we offer remote video support and technical guidance for repairs and part replacements.
π Shipping Damage β Damage incurred during shipping is not covered. However, shipping insurance is available, and any damage should be reported immediately for resolution.
π Consumables β Wear-and-tear parts such as pressure pads and heat platens are not covered under the warranty.
β οΈ Important Reminder: This warranty does not cover product returns or exchanges. It only applies to part malfunctions, providing free replacement parts and technical support as needed.
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