Big Packing Machine

Supplies: Request a return within 30 days of delivery. Items must be unopened, unused, undamaged, and in original packaging. A 10% restocking fee applies. You pay return shipping; original shipping is non-refundable.

Defective Supplies: Report within 30 days of delivery. We provide prepaid return shipping. No restocking fee applies to approved refunds. Opened items may qualify.

Before returning supplies, request approval through Order Support.

Parts & Equipment: All sales are final. Returns and refunds are not accepted, except as required by law. If your item arrives damaged or develops a manufacturing defect, contact us for evaluation. Approved claims are resolved through repairs or replacement parts under the applicable warranty or shipping policy.