Ink and Consumables: Must be returned unopened within 30 days of purchase. 20% restocking fee. Shipping is non refundable.
Parts and Accessories: Unused items can be returned for a refund minus a 20% restocking fee. Customer pays for shipping both ways.
Equipment Sales: All Sales are final. No Refunds / No returns. Issues repaired under the terms of the warranty agreement.
The HDH2022 Hydraulic Head Moving Heat Press is engineered to produce durable, vibrant prints across a variety of materials, ideal for apparel like t-shirts and jackets, fabric bags, and home décor items. With a spacious 16x24-inch press area, this heat press is perfect for larger designs and diverse projects requiring precise, high-quality transfers.
With its robust construction and advanced features, the HDH2022 is built to deliver high-quality, reliable performance for years. Contact our team today to learn more and start creating stunning prints!
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📆 Duration: 1 year from the date of purchase.
🛠 Coverage: Parts, labor, and service under normal use conditions are fully covered at no cost.
🔧 Limitations: Wear-and-tear parts such as heat platens and pressure pads are not covered under the warranty.
📍 If the customer is located within the Greater Houston Area, all warranty-covered service and repairs are provided on-site and free of charge.
🚚 For customers outside Houston, if on-site service is required:
🔹 The customer is responsible for technician travel and accommodation costs.
🔹 Alternatively, remote technical support and video guidance will be provided to assist with the repair process.
✅ 1-Year Total Coverage – INCLUDED FOR FREE!
🔄 2-Year Total Coverage – $249.95
💡 Lifetime Technical Support – Get troubleshooting and assistance for the product’s lifetime. (Replacement parts are only covered within the warranty period.)
📹 Repair & Guidance – During the warranty period, we offer remote video support and technical guidance for repairs and part replacements.
🚚 Shipping Damage – Damage incurred during shipping is not covered. However, shipping insurance is available, and any damage should be reported immediately for resolution.
🔄 Consumables – Wear-and-tear parts such as pressure pads and heat platens are not covered under the warranty.
⚠️ Important Reminder: This warranty does not cover product returns or exchanges. It only applies to part malfunctions, providing free replacement parts and technical support as needed.
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