Ink and Consumables: Must be returned unopened within 30 days of purchase. 20% restocking fee. Shipping is non refundable.
Parts and Accessories: Unused items can be returned for a refund minus a 20% restocking fee. Customer pays for shipping both ways.
Equipment Sales: All Sales are final. No Refunds / No returns. Issues repaired under the terms of the warranty agreement.
The DTF Printer USA heat press is engineered for creating vibrant, long-lasting prints that can be heat-transferred onto a variety of materials, including apparel, canvas, wood, and more. Whether producing custom t-shirts, bags, or decor, this machine offers the reliability, power, and precision needed for exceptional results on each project.
Our heat press machine offers both precision and ease, making it an essential tool for creating stunning, professional-quality prints.
For more information, contact our expert team today!
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📆 Duration: 1 year from the date of purchase.
🛠 Coverage: Parts, labor, and service under normal use conditions are fully covered at no cost.
🔧 Limitations: Wear-and-tear parts such as heat platens and pressure pads are not covered under the warranty.
📍 If the customer is located within the Greater Houston Area, all warranty-covered service and repairs are provided on-site and free of charge.
🚚 For customers outside Houston, if on-site service is required:
🔹 The customer is responsible for technician travel and accommodation costs.
🔹 Alternatively, remote technical support and video guidance will be provided to assist with the repair process.
✅ 1-Year Total Coverage – INCLUDED FOR FREE!
🔄 2-Year Total Coverage – $249.95
💡 Lifetime Technical Support – Get troubleshooting and assistance for the product’s lifetime. (Replacement parts are only covered within the warranty period.)
📹 Repair & Guidance – During the warranty period, we offer remote video support and technical guidance for repairs and part replacements.
🚚 Shipping Damage – Damage incurred during shipping is not covered. However, shipping insurance is available, and any damage should be reported immediately for resolution.
🔄 Consumables – Wear-and-tear parts such as pressure pads and heat platens are not covered under the warranty.
⚠️ Important Reminder: This warranty does not cover product returns or exchanges. It only applies to part malfunctions, providing free replacement parts and technical support as needed.
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